Has now moved from the Illowa address to 33 Grange Road, Warrnambool.
Photos and website will be updated shortly.
OPENING HOURS
Daily 9am - 11am and 4pm - 5:30pm
*Closed Sunday mornings* Other times by appointment.
Inspection mostwelcome.
ACCOMMODATION
Spacious walk- in enclosures. exceeding industry standards.
Purpose built.
Modern and hygienic.
Quality bedding supplied, or you are welcome to bring something from home that is familiar to your cat.
Please make sure items brought into cattery are clean.
environment
Quiet and peaceful surroundings.
Fully insulated accommodation with reverse cycle heating and cooling.
Safe, warm and enclosed environment.
24 hour on site security.
Family operated business.
care AND SERVICE
Quality wet and dry food will be provided, with special dietary requirements adhered to at the owner's request.
If your cat is on a specialised diet, please bring their food along with them.
Eco friendly products used throughout.
Caring and experienced team.
On-call vet.
check in requirements
Current vaccination minimum F3 - at least 14 days prior to arrival.
Non vaccinated cats will not be accepted.
Must be treated for fleas and worms within past 14 days - if not an additional cost will occur.
Any medications must be clearly labelled with all instructions.
Cat carrier, toys, beds & blankets to be cleaned before entry.
Any special dietary requirements listed.
Health and well being
Here at Queen of Hearts, we pride ourselves on going the extra mile with a caring service that is personalised to your cat.
If your pet requires any medical attention while staying at Queen of Hearts, they will be taken to the vet of your choice, however, if this is not possible the patient will be taken to our own on-call vet.
We will endeavour to contact you, or a secondary contact, before your cat is taken to the vet. However, if contact cannot be made, Queen of Hearts staff will act in the best interest of the cat.
If any guest requires veterinary attention, this will be at the owner's expense.
FEES & PAYMENT
$25 per day per single cat.
$40 per day per 2 cats from the same household sharing an enclosure.
Discounts apply for long term boarding (4 weeks +)
Full payment must be made before your cat is picked up or dropped home.
